The Customer Service Center is Happy to Assist

The Customer Service Center handles inquiries for every department in the City of Taylor except Taylor Police, Taylor Fire and the Taylor Community Library. 

We are located on the first floor of the Municipal Building 23555 Goddard Road at Pine St., just off of the main atrium on the first floor. Our hours are 9 a.m. to 4:45 p.m. Mondays through Fridays. 

The center can be reached by calling (734) 287-6550 or visiting in person.  The staff assists hundreds of customers daily.

Agents answering calls do their very best to accommodate each customer with in a timely fashion. Some calls require more detail than other calls, so please be patient during certain times of the year. 

Know Before You Go

City hall cashier does not accept debit/credit cards. You can use our pay-on-line service or by calling 1-888-272-9829 or take advantage of the payment drop box located just outside City Hall on Pine Street.  If you are using the official payment site for water bills have your account number and jurisdiction code 3212  If paying property taxes use jurisdiction code 3211.

Quick Information


  • Animal Shelter   Monday-Friday 9-4 Sat. 9-11 Accepts Credit Cards
  • City Hall Monday- Friday 9-5 Does NOT accept Credit Cards Cash-Check-Money Orders Only
  • Police & Fire

    Emergency Call 911

  • Taylor Compost Facility Monday-Saturday 8-2:45 Accepts Credit Cards
  1. Water  FAQs
  2. Assessor FAQs
  3. Building  FAQs
  4. Public Works FAQs
  5. Ordinance FAQs 
  6. Treasurer FAQs 

                           Eme​rgency Alert Center

Here you can stay up to date with current emergency alerts such as Snow Emergencies, Water issues and Trash Collections in your area.  We will keep you informed of important information to avoid calling into City Hall. 
  1. BUS STOP RAMP work will cause lane closure on Goddard beginning July 24
  2. KATHERINE STREET water main improvements begin July 23
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Customer Service Staff

  1. Water main project to begin on Katherine Street July 23

    Water main improvements on Katherine Street from Haskell Street south to Wick Road are scheduled to begin the week of July 23, 2018. The work to be done between Mary Street and Wick Road. Read on...

  2. Purchase select Detroit Tigers' tickets through partnership to benefit Junior League World Series

    Join the City of Taylor and the Detroit Tigers to support the Junior League World Series this summer by attending select future games. The Tigers are offering $19 Upper Reserved Infield tickets. For every one purchased, $1 goes back to the JLWS. Read on...

  3. DTE to begin herbicide program in July

    DTE will begin its herbicide program in July across Taylor. Residents should expect to see door hangers and other information as the campaign moves forward. Read on...
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